Privacy Policy

AURAA respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

• Name, email address, phone number, and shipping address provided during registration or checkout.
• Order history and transaction details.
• Technical data such as IP address, browser type, and device information.

2. How We Use Your Information

• To process and deliver your orders.
• To communicate order status, confirmations, and support responses.
• To improve our website and product offerings.

3. Payment Information

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. AURAA does not store your card, UPI, or net-banking credentials on its own servers.

4. Data Sharing

We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers (such as payment processors and courier partners) strictly to fulfil your order.

5. Data Security

We implement industry-standard measures, including password hashing and secure connections, to protect your personal information from unauthorized access.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@auraa.in.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.